Last updated: October 11, 2026
About this policy
This policy applies to the Dental Arts website for Cary Dental Arts (West Cary) and Wake Dental Arts (South East Cary). This policy explains how information may be handled when you visit our website, contact our offices, or follow links to online services. It addresses website privacy. Information maintained as part of your healthcare is addressed separately in our HIPAA Notice.
Information you choose to provide
When you contact us or request an appointment, you may provide your name, contact details, preferred location, appointment preferences, and other information needed to respond. Information entered into an external appointment, patient-form, or patient-portal service is handled through that service. Please provide only information necessary for your request. Do not send sensitive health information, Social Security numbers, payment-card details, or medical records through ordinary email or website query fields.
Technical information
When a website is accessed, the hosting provider and services used to deliver it may receive technical information such as an IP address, browser and device details, requested pages, referring pages, timestamps, and error or security logs. This information may be used to operate the site, troubleshoot problems, maintain security, and understand service performance.
Cookies and saved preferences
The Accessibility Assistant saves your selected preferences in your browser’s local storage so they remain available on later visits from that browser. You can reset them using the assistant’s Reset preferences control or remove them through your browser’s site-data settings. Blocking or clearing browser storage may prevent preferences from being saved.
Embedded services and external websites may use their own cookies or similar technologies under their own policies. Browser settings generally let you restrict cookies and clear stored data. These choices may affect how external services function.
Maps, appointment services, and external links
This website includes Google Maps and links to PatientViewer appointment services and other external resources. Loading an embedded map may send technical information to Google, even without clicking the map. Following an external link takes you to a service governed by its own privacy practices. Review the Google Privacy Policy and the privacy notices displayed by your appointment or portal provider before submitting information.
How information may be used and shared
Information provided to our offices may be used to respond to inquiries, coordinate appointments, communicate about requested services, and support practice operations. Authorized staff and service providers may need access to information to perform these functions. Information may also be disclosed when required by applicable law or legal process, or as otherwise permitted by applicable law to protect rights, safety, and security. Healthcare information is subject to the applicable privacy requirements and notices governing that information.
Security and retention
No website, email system, or method of electronic transmission can be guaranteed completely secure. Use the appropriate patient-service channel for sensitive information and contact the office if you are unsure how to submit it. Retention depends on the type of information, its operational purpose, applicable recordkeeping obligations, and the service through which it was collected.
Your choices and requests
You may choose not to submit information, adjust your browser’s storage settings, and contact us to ask about information you have provided or request a correction. Requests for access, deletion, or restrictions will be considered under applicable law and recordkeeping requirements; some information must be retained. Rights concerning your healthcare records are described in the HIPAA Notice. Contact the relevant external provider for information submitted directly to its service.
Children’s information
This website is intended for a general audience, including parents and guardians seeking dental care information. Children should not independently submit personal information. A parent or guardian should contact the office to arrange care or raise a concern about information submitted by a child.
Changes to this policy
This policy may be updated as website features, service providers, or applicable requirements change. Updates will appear on this page with a revised date.
Contact us about privacy
For website privacy questions or help choosing a secure communication channel, contact the office serving you:
- Cary Dental Arts — West Cary: (919) 297-2701, 346 Sembler Ln, Cary, NC 27519.
- Wake Dental Arts — South East Cary: (919) 297-8858, 251 Keisler Dr, Ste 200, Cary, NC 27518.
Contact Dental Arts · HIPAA Notice